Helmsley Rentals United Kingdom England York Helmsley

Feversham Arms Hotel & Verbena Spa | Hotel in York, United Kingdom

| 9.0 (392 Reviews) |  1 Bathroom
Helmsley Hotel | Feversham Arms Hotel & Verbena Spa

Hotel with Breakfast, Hot Tub and Internet

Hotel with a full-service spa, a short walk to North York Moors National Park
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is not available.
Feversham Arms Hotel & Verbena Spa offers 33 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. A nightly turndown service is provided and amenities available on request include hair dryers.


An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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High Street, York, YO62 5AG, United Kingdom

Amenities

Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Soap
  • Private bathroom
  • Hair dryer (on request)
  • Shampoo
  • Bathrobes
  • Towels
  • Toilet paper
  • Free toiletries
Bedroom
  • Bed sheets
  • Heating
  • Iron/ironing board
  • Restaurant dining guide
  • Phone
  • Individually furnished
  • Turndown service
  • Individually decorated
  • Desk
  • Connecting rooms available
  • Slippers
Breakfast
  • 1 bar
  • Free English breakfast available weekdays 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
Activities
  • Hiking/biking trails
  • Steam room
  • Outdoor pool
  • Arcade/game room
  • Hot tub
  • Sauna
  • Full-service spa
Entertainment
  • TV
General
  • Front-desk safe
  • Library
  • Elevator
  • Banquet hall
  • English
  • Smoke-free property
Guest Services
  • Arcade/game room
  • Outdoor pool
  • Luggage storage
  • Wedding services
  • No housekeeping
  • Turndown service
  • Dry cleaning service
  • 24-hour front desk
  • Concierge services
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Terrace
  • Pool umbrellas
  • Pool sun loungers
  • Garden
  • Outdoor furniture
Spa
  • Hot tub
  • Steam room
  • Turkish bath/hammam
  • Massage - hot stone
  • Body treatments
  • Massage - prenatal
  • 7 treatment rooms
  • Spa open daily
  • Aromatherapy
  • Massage - deep-tissue
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Body scrubs
  • Sauna

Policies

Check-in
Check-in start time: 3 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! one child 2 years old or younger stays free when using existing bedding. cribs (infant beds) are not available.
Payment Policy
Pet fee: gbp 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Aug 26, 2025 03:02:42 AM
Review Score:   6
Summary: We had a very friendly warm welcome - great start. Our suite was roomy and hence an initial wow factor. View onto pool area was really pleasant. Comfy bed & quiet. But per the notes below, we were on the whole ‘underwhelmed’. Hotel has ‘good bones’ but would benefit from a refresh. 1/ Slippers were missing - no big deal - but we’d put on swimwear and husband got dressed to go to reception to get some for use around pool. 2/ Bathroom was roomy, and although clean, the tiles had lots of stains (we think from bleach - made the bathroom ‘look’ dirty and unappealing). Modern smart fittings, but bath fascia was made from tatty old painted wood & looks out of place. No surface for toiletries. Shower seemed to have a glitch - difficult to control temperature (too hot). We overheard some others complaining. 3/ It seemed like the ‘B’ team were on at breakfast on bank hol Monday. I quietly gave polite feedback about poor service and poor food quality (beans cold and watery, egg obviously not fully cooked, toast was served as warm bread). Another lady caused a bit of a scene complaining. 4/ In underground car park, ‘drips’ from old overhead pipes, caused 6 x patches of limescale on our car. My husband couldn’t remove them with a cloth or by scraping with his credit card. I asked staff for some window cleaner. Lady was obliging and apologetic. She brought a lemon from the kitchen & came to assist us (had this issue before). This solved problem - phew! Could do better.
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Room Arrangement

Room Info Facilities
Poolside Suite
Room Size: 323 square feet m2
1 King Bed
Poolside Suite

General

Pet-friendly room, Ping - 9, Square meters - 30, Pool view, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1
Deluxe Suite
Room Size: 269 square feet m2
1 King Bed
Deluxe Suite

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 269, Number of bedrooms - 1, Coffee/tea maker, Shower only, Square meters - 25, Extra bed count 1, Ping - 7.56, Separate sitting area, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 1
Classic Double Room
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Classic Double Room

General

Pet-friendly room, Number of living rooms 0, Rollaway/extra beds (surcharge), Square feet - 215, Number of bedrooms - 0, Bathtub or shower, Extra bed count 1, Square meters - 20, Ping - 6.04, Rainfall showerhead, Television, Bed count minimum 1, Bed count maximum 2
Spa Suite
Room Size: 323 square feet m2
1 King Bed
Spa Suite

General

Pet-friendly room, Ping - 9, Square meters - 30, Separate bathtub and shower, No rollaway/extra beds, Number of bedrooms - 1, Rainfall showerhead, Square feet - 323, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1

FAQ's

Is this Helmsley hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Helmsley hotel?

Check-in time for Helmsley hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Helmsley hotel have a swimming pool?

Yes, this Helmsley hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Helmsley hotel?

Best-rates for the Helmsley hotel starts from $229 per night with includes Toiletries, Entertainment, Kitchen, Laundry, Balcony/Terrace, Accessibility, Bedding/Linens, Spa, Restaurant, Pool, TV, Sports/Activities, Parking, Security/Safety, Bar, Guest Services, Breakfast, Child Friendly, Hot Tub, Internet, Wheelchair Accessible, Business Services, Wellness Facilities, Fireplace/Heating with all other facilities. Casai.ca matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Helmsley hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Helmsley hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Helmsley hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Helmsley hotel?

Based on the information reported by the owner or manager, the Helmsley hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Helmsley hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Helmsley hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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